Course Description: Disability accommodation requests have skyrocketed – and so has related litigation. Today’s accommodation requests look very different from those of a decade ago: employees are seeking remote work arrangements, flexible schedules, and accommodations for mental health conditions like anxiety, depression, and PTSD. Many employers are struggling to keep up, and missteps in the interactive process can quickly turn into expensive lawsuits. This program will equip you with the knowledge and tools to handle even the most challenging accommodation requests, engage effectively in the interactive process, and document your decisions in ways that will protect your organization if a dispute arises. Insurance professionals will learn how to evaluate ADA claims, identify common employer missteps that lead to litigation, and provide effective loss prevention guidance to insureds.
Presented By: Melisa C. Zwilling
This course is APPROVED for one hour of Department of Insurance Continuing Education Credit for the following states: AL
Approval for providing one hour of Department of Insurance Continuing Education Credit has been REQUESTED from the following states: CA, CT, DE, FL, GA, KY, LA, ME, MA, NH, NC, OK, RI, TX, WV, and WY.
Approval for providing one hour of professional development credit for Human Resource Professionals has been REQUESTED from the following and is pending approval: HRCI (Human Resource Certification Institute) and SHRM (Society for Human Resource Managers).
Date: March 17, 2026
Time: 1:00 Central
Register HERE
